Best Western Hotel Metropoli is situated near the UNESCO World Heritage Site of Via Garibaldi in the heart of Genoa. It offers a Special Protection Program to ensure the safety of both guests and staff. The hotel features a welcoming lobby adorned with contemporary Italian art, providing a relaxing atmosphere. Guests can enjoy access to various cultural and historical attractions nearby.
Location
Best Western Hotel Metropoli is located within a short walking distance of numerous historical sites, including the Doge's Palace and the Royal Palace Museum. The Old Port and Aquarium of Genoa are also easily accessible, within a 10-minute walk. Surrounded by 16th-century buildings, the hotel is positioned in a vibrant area filled with traditional street food eateries.
Rooms
The hotel offers 52 air-conditioned rooms, each equipped with modern amenities including free Wi-Fi, minibars, and flat-screen TVs with satellite channels. Rooms provide options for families and singles, featuring comfortable furnishings and intricate decor. Private bathrooms include showers or bathtubs, complimentary toiletries, and hairdryers. Guests can expect views of the city or the inner courtyard.
Eat & Drink
A rich breakfast buffet is served daily, featuring homemade jams, pastries, and the local Focaccia Genovese bread. The hotel's coffee shop/cafe offers a variety of beverages and light snacks. Additionally, there is a bar for guests to enjoy cocktails or a glass of wine in a cozy setting. Fresh seasonal products are prioritized in the dining offerings.
Leisure & Business
Amenities include a welcoming foyer with internet access, concierge services, and laundry facilities. Guests can unwind in elegant lounges decorated with local artwork. Those traveling for business can benefit from the hotel's fast free Wi-Fi connection throughout the premises. The bar area serves as an inviting space for relaxation after a busy day.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
7.4
Location
10.0
Service
8.8
Dining
7.0
Guest reviews
8.0/10
based on 5 reviews
8.5
8.5/10based on 1634 reviews
Aaron
United States,
August
2024
7.4/10
I had a mixed experience at this hotel. The location is fantastic, right in the middle of everything, which made sightseeing super easy. The rooms were clean and the bed was comfortable, but they faced the piazza, and it was pretty noisy at night. The service was very nice, but check-in was a bit frustrating as I was given a basement room.
Rooms
7.0
The rooms were clean with good quality furniture and had a nice comfortable bed, but faced the piazza and were incredibly noisy at times.
Service
7.0
The staff was very nice and went out of their way to assist me, though I found the check-in process a little off when I was placed in a basement room.
Location
10.0
The location is excellent, right in the center and near a bus stop, making it convenient for all my sightseeing.
Dining
7.0
Dining options could have been more varied, but breakfast was great value for money.
Facilities
6.0
The facilities were decent, but nothing stood out particularly.
Carl
United States,
July
2024
8.8/10
The hotel boasts a wonderful location right in the heart of the city, making it super convenient for sightseeing. My room was spacious with a lovely view of the Piazza, and the marble bathroom was a nice touch. The staff were incredibly friendly and accommodating. However, if you’re traveling with a small child, make sure to request a room with a bathtub, as that wasn’t automatically provided. Overall, it’s a good value for money with decent amenities.
Rooms
9.0
I enjoyed a spacious room that overlooked the Piazza, with a large, clean marble bathroom featuring twin basins.
Service
9.0
The staff were warm and friendly, always accommodating to my requests and even helped me when I hurt my knee.
Location
10.0
The hotel is in a fantastic location, midway between the main railway stations and within walking distance of various attractions.
Dining
8.0
Breakfast was fantastic, offering a great variety of delicious food at a very reasonable price.
Facilities
8.0
The hotel had great amenities and was generally well-maintained.
Joseph
United States,
July
2024
7.4/10
The hotel has a fantastic location, right near the city's historic center and close to the Aquarium and Porto Antico. The staff was extremely friendly and welcoming, making me feel right at home. However, the rooms were a bit noisy in the early mornings when the staff arrived, and they were undergoing some repairs, which was slightly inconvenient. Overall, it offers great value for the price, especially considering the excellent service and location.
Rooms
6.0
The rooms were spacious enough, but they were undergoing repairs and could be noisy in the early morning when the staff arrived.
Service
9.0
The staff was extremely friendly and welcoming, often remembering my room number, which made the stay even better.
Location
10.0
The location is excellent, with the Aquarium and Porto Antico just a short walk away. Plus, the historic center is right at my doorstep.
Dining
5.0
The breakfast was okay, standard continental fare, but it didn't vary much, serving the same scrambled eggs and sausage every day.
Facilities
7.0
While some facilities were in need of repair, overall, the amenities were decent and functional.
Daniel
United States,
July
2024
8.0/10
I had a great stay at this hotel! The location was perfect, situated right in the historical center of Genoa, making it easy to explore the area. The rooms were quite comfortable, though a bit small, and the staff were exceptionally friendly and accommodating. On the downside, the breakfast was just okay and could use some improvement. Overall, it offered good value for the price.
Rooms
7.0
The rooms were small but very clean and comfortable with nice beds, facing the quiet backyard.
Service
10.0
The staff was warm, friendly, and incredibly accommodating, making me feel very welcome during my stay.
Location
10.0
The location was absolutely amazing, right in the heart of the historical center, close to everything without the crowd.
Dining
6.0
Breakfast was decent and offered good value at €5, but it could have a wider variety.
Facilities
7.0
The hotel had decent facilities, but there wasn't too much to offer beyond the basics.
James
United States,
June
2024
8.8/10
I had a great time at this hotel, which is located perfectly for sightseeing, with the old town just outside and the port a short walk away. The room was spacious and comfortable, making it a nice retreat after a day of exploring. The staff was exceptionally friendly and attentive, ensuring my stay was pleasant. However, I did notice that parking can be a bit pricey at €22 per day, but the service and location make it worth it.
Rooms
8.0
The room was spacious and very comfortable, with pleasant furnishings, making it a nice place to unwind.
Service
9.0
The staff were very attentive, polite, and even remembered my room number when I collected my key, which was impressive.
Location
10.0
The location was perfect for sightseeing, with the old town right on the doorstep and many restaurants and bars nearby.
Dining
9.0
The breakfast was outstanding, with a rich variety that exceeded expectations for a three-star hotel.
Facilities
8.0
I appreciated the various amenities available, including dry cleaning and laundry services.